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help & faq

Everything to know before you start

The common questions about how Frozen Fund works for your business.

What is Frozen Fund?

Frozen Fund is the marketing engine for Australian HVAC, air-conditioning and refrigeration businesses. Right now that means hyper-targeted mail: we use public building-energy data to find the exact buildings and homes most likely to need your work, then post each one a personalised piece of mail with your name and a QR code on it.

Do you only work with HVAC businesses?

Yes. Frozen Fund is built only for Australian HVAC, air-conditioning and refrigeration trades. That focus is the whole point: it is how we know exactly which buildings and premises are worth targeting for your kind of work.

Where does the targeting data come from?

For commercial work, the public NABERS and Commercial Building Disclosure register, where offices over 1,000 square metres publish an energy star rating by law. A low rating signals old, inefficient HVAC. For residential air-con, real address data plus local suburb heat data, so we reach detached homes in the hottest suburbs. We do not scan or detect which homes already have a unit.

Is this legal? Is it spam?

No. We post physical, addressed mail, which sits outside the Spam Act. We address it to a role such as the Facilities Manager or the Homeowner, never a named person, which keeps it the clean side of the Privacy Act. The building data is licensed for reuse under Creative Commons.

How are the savings figures worked out?

Every savings figure is an estimate, grounded in the building's real published energy use where we have it, using conservative assumptions, and confirmed by a site assessment before any work. We never invent a number.

How much does it cost?

It is priced per piece, with print and postage included, and you can start with a single one. There is no lock-in and no subscription. You will see the exact cost as you build a campaign, and you approve every piece before you pay.

Which areas do you cover?

All of Australia for the commercial energy register, with the strongest coverage in Sydney, Melbourne, Brisbane, Canberra, Perth, Adelaide and their surrounding precincts. You can target by suburb or postcode.

How do I get the leads?

Each piece of mail carries a QR code to a private page about that building or home. When the recipient scans it or fills the form, it lands in your dashboard as a lead. You also review and approve every piece before a single one is posted.

Still have a question? Email hello@frozenfund.com.

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